Why TravelComm?

Founded in 1996, WorldCell Inc., TravelComm’s parent company, is the leading provider of global wireless service solutions to Government, Enterprise, Fortune 500 Corporations, as well as the casual international traveler. WorldCell provides wireless solutions through a number of technologies and leverages its GSM operating license to deliver the most advanced and seamless wireless communications services available today.

TravelComm Offers:

• Guaranteed Airtime Prices!
• Premium rental phones
• A host of rental accessories including a spare battery, international electrical adaptors, chargers and customized contact cards which allow you to give your number to those who need it without having to write it down.
• English-speaking customer care.
• No security deposits or credit checks.

When will I receive my TravelComm phone?

You will receive your phone one to two business days prior to your stated departure date. TravelComm offers standard second-day air shipping. Expedited and weekend shipping options are also offered if available in your area. Additional charges may apply for expedited shipping; please call 888.967.5323 if you require a shipping option not listed on our web site.

Will I get my TravelComm phone number before I leave for my trip?

Your phone number(s) will be printed on the personalized contact cards included in your rental package.

Can I keep my domestic phone number?

YES! For an additional charge TravelComm can provide you with a US-based toll-free number linked to your international phone. You can then forward your domestic phone number to the toll-free number, creating a seamless connection between your domestic number and your international destination. Please contact your domestic provider, additional call forwarding rates may apply. This service is not available with all rental options.

Will my cell phone work on a cruise ship?

Many cruise lines offer services that let you use your phone aboard the ship but these services often include roaming fees and taxes. In addition, your phone probably will not work once you reach your port of call. TravelComm offers solutions for communication while on land and at sea.

What is the difference between a cell phone and a satellite phone?

Cell phones receive their signal from land-based antennas located in populated areas. They work in most cities around the world but the signal strength will weaken as you travel to more remote areas. Satellite phones receive signal from satellites that are orbiting the earth. These satellite signals can be accessed from any place on the planet (including oceans, mountains etc.) as long as there is a clear line of sight between the satellite phone's antenna and the sky. This makes them ideal for people traveling at sea, on airplanes, and other remote areas.

Why am I unable to enter my Departure Date or Return Date?

When entering your trip Departure Date and Return Date, the TravelComm portal provides a convenient calendar to select the dates. If JavaScript is not enabled in your browser, clicking the mouse on the button next to these date fields will not display the calendar and you will therefore not be able to enter the dates for your trip. If this is the case, you can enable JavaScript in your browser using the following instructions:

Internet Explorer:

1. Open the browser (if you are already on the site that is OK)
2. Find the "Internet Options" option in the menu bar of your browser (it's probably located in the Tools menu)
3. Click on the "Security" tab. (Make sure the "Internet" globe icon is highlighted)
4. Click on the "Custom Level..."
5. Find the "Active scripting" option (near the bottom)
6. Make sure it is enabled
7. Click OK
8. Refresh the web page (hit F5)

Mozilla Firefox:

1. Open the browser (if you are already on the site that is OK)
2. Click “Tools”
3. Select “Options”
4. Select “Content” at the top of the options menu
5. Make sure the box next to “Enable JavaScript” is checked
6. Click OK
7. Refresh the web page (hit F5)

Macintosh Safari:

1. Open the browser (if you are already on the site that is OK)
2. Select the "Preferences..." option in the "Safari" menu
3. Click on the "Security" icon in the top row of preference options
4. Under the "Web Content:" category, make sure the "Enable JavaScript" box is checked.
5. Close this window and click the "Reload" button of the page requiring JavaScript.